What changed for learners.

Objective and source links now go to the official objectives page, with one plain label style. We repaired the dead and moved links we found in our citations.

If you reload the Help Desk Simulator, it brings back the ticket you were working. Finished tickets now sit under Yesterday and Earlier dividers so the queue is easier to scan, and the phone and tablet queue drawer is solid so the dividers stay readable.

On phones and tablets, simulator tool windows now dock to fit the screen instead of floating partly off it.

Sign in, Continue with Google or Microsoft, and Skip now wait until the page has fully loaded before they respond, so a quick tap can no longer send a half-loaded form.

Drag-and-drop performance-based items with long target labels are easier to read, and text on cards, badges, and the navigation has higher contrast. The sign-in fields and the MFA code box now show a clear focus ring and have accessible names.

Revy's feedback no longer claims a personal work history. It teaches the procedure directly.

New performance-based items cover CompTIA A+ Core 1 objectives 2.5 and 2.7 and CompTIA A+ Core 2 objective 1.1. Each one is built from the matching study guide and cites its public source.

The change-management item is now tied to CompTIA A+ Core 2 objective 4.2 (Change Management), with an eight-step order that follows the guide.

New performance-based items cover CompTIA Security+ objectives 1.3, 2.1, and 2.5 and CompTIA Network+ objective 1.8. Each one is built from the matching study guide and cites its public source.

Five new CompTIA A+ Core 2 items cover objectives 1.3, 2.3, 4.5, 4.7, and 4.10, built the same way.

Three objective headers in the CompTIA Security+ Study Guide were reworded to match CompTIA's official SY0-701 objective titles verbatim; the other 25 already matched. The lessons themselves were unchanged, only the titles.

The Study hub and dashboard now open with “How Revy works,” a short orientation that lays out the Learn path (Study Guide, Flashcards, quiz, Practice Exam) and the Do path (Adventure and the Help Desk Simulator), so you can see where to start.

We tightened labels across the study hub for accuracy, for example using “performance-based items” in place of older wording.

A new free resources page collects hand-picked study material for CompTIA A+, CompTIA Network+, and CompTIA Security+, each item sourced and dated, that anyone can use without an account.

The cables-and-connectors guide now shows a real photo of every connector on the objective: RJ45 and RJ11, USB-A, USB-B, and USB-C, Micro-USB and Mini-USB, Lightning, HDMI, DisplayPort, DVI, and VGA, DB9 serial, internal SATA and eSATA, Molex power, the SC and LC fiber connectors, F-type, and BNC. Each photo is captioned with what to look for.

The RAM and storage guides now show real photos too: a desktop DIMM next to a laptop SO-DIMM, and the storage form factors side by side, a 3.5-inch and a 2.5-inch hard drive, a 2.5-inch SSD, an M.2 stick, and an mSATA module. Every image is a real, openly licensed photograph, credited in its caption.

Troubleshooting study guides now include worked-example screenshots from the simulator: the real commands and their output for fixes like restarting a stuck print spooler, resetting a jammed Windows Update, clearing a stale mapped drive, and ending a runaway process. Every screenshot is a labeled canned simulation with no live data, so you can follow the fix step by step.

A content-accuracy pass went back through the CompTIA A+, CompTIA Network+, and CompTIA Security+ knowledge base and grounded its key facts to primary sources, CompTIA's published objectives, the relevant RFCs, NIST publications, and vendor documentation, with a citation attached to each fact it checked. Where two answers were genuinely defensible, the item was held for review rather than guessed.

Flashcards across all three tracks were realigned to those same sources, keeping the cards you have already studied while correcting what they teach.

Twenty-two new Help Desk tickets bring the simulator to 78 across CompTIA A+, CompTIA Network+, and CompTIA Security+, each sourced from a real problem techs actually field and checked for technical accuracy. New A+ scenarios include a PC that blue-screens and survives a clean reinstall, a fake-installer malware infection with a self-typing command window, a laptop that reads “plugged in, not charging,” a stuck print queue only one workstation sees, and a browser hijack with a fake “press Win+R” prompt. Network+ adds a duplicate-IP conflict, DHCP scope exhaustion, a switch PoE budget overload, a site blocked by the web filter, and 802.1X Wi-Fi that keeps rejecting a password. Security+ adds a lost-phone MFA lockout, a SAML single sign-on outage, an expired TLS certificate, a vendor pushing an any/any firewall rule, and Patch-Tuesday triage.

You can now install Revy as an app. On a phone or a desktop, add it to your home screen and it opens full-screen with its own icon, no browser bar and no app store. Look for “Install app” in Settings, or use your browser's own install option.

The channel you reply on is now part of handling the customer. Reaching a panicked or deadline caller by phone reassures them; the same person handled over email grows more frustrated, and they will say so and ask for the channel they want. It reads into the customer's live mood as a coaching cue, never your score.

The phone channel now feels like a real call instead of a relabeled chat. On a call you see who you are on with and their role, a running call timer, and the tone you can hear in their voice.

When more than one ticket is waiting, the shift now reads your triage. Taking the highest-business-impact ticket first is good prioritization, and your shift recap grades it. It is coaching only, with no timer and no penalty, so exploring the queue is still free.

Fixed a scoring gate where a ticket's root-cause resolution could stay locked out of the reply options on some decision tickets, capping the grade below its full value. The full resolution and top grade are now reachable on every decision ticket.

Many tickets are now hands-on: you open a simulated tool and do the real fix, and the ticket resolves only when the work is actually done. Where the correct answer is a judgment or communication call, the ticket stays a decision, because there the skill is the call you make, not a click.

A+ tickets now use simulated Windows tools: a Command Prompt (restart the print spooler, reset a stuck Windows Update or a mapped drive), Task Manager (end the runaway or hung process), Settings (detect and extend a display, grant an app camera access, pair a headset, fix a power drain), and OneDrive (reset a stuck file sync).

Security+ tickets now use simulated security tools: an identity admin console (force reset, revoke sessions, re-enroll MFA), endpoint containment (isolate a host and capture memory before anything destructive), log search, forensic capture in order of volatility, and email security. Each one makes you scope and preserve first, then act, so you build the incident-response habit instead of reflex-clicking the scary button.

Phishing tickets now make you spot the indicators: you highlight the red flags in the message, like the lookalike domain, the manufactured urgency, and the verify-now link, before you contain the campaign.

The customer in a decision ticket now reacts to how you handle them. Each customer has a distinct read on the situation and a composure that shifts as you help them well or badly, so a person on a deadline feels different from a reluctant one. It is a coaching cue only and never changes your score.

Closed a gap where a hands-on task could be completed without actually doing it. Interaction and hands-on tasks now require the real action to progress, so the practice reflects the work.

Your streak, XP, and lifetime study counts now sync to your account and follow you when you switch devices. When your account and this browser disagree, we keep the higher number, so switching devices does not cost you progress.

Achievements now build into leveled families instead of loose one-off badges, and you earn XP toward levels and a rank shown in the top nav. The rank is a personal study milestone, not a leaderboard: we do not rank you against other learners.

A small set of hidden achievements reward how you study, like a flawless lesson or a perfect study quiz. They stay hidden in the gallery until you earn them.

The progress page now shows a per-domain mastery view (Learning, Proficient, Mastered) for your active track. It reads from the same internal, uncalibrated study signal as the Mastery Index, so it is a study aid, not a pass prediction.

Every achievement you unlock now has a clean, shareable badge. Open any unlocked achievement in the gallery to see it.

Mastery certificates now carry a public credential ID and a verification page anyone can open to confirm the certificate is genuine and see what it represents.

A one-click Add to LinkedIn button places the certificate on your profile, linked back to the verification page.

The certificate and its verification page state plainly that it is an internal platform milestone, not an official CompTIA certification and not an exam result. We would rather it be honest than impressive.

Our CompTIA A+ troubleshooting article had its central premise wrong. It taught a seven-step methodology as a tested objective 5.1. CompTIA's 220-1201 objectives list six steps, give the methodology no objective number, and state plainly that it is not part of the exam. The seven-step version belongs to Network+. The article now teaches the six steps honestly, as a job skill CompTIA deliberately left off the A+ exam.

Several A+ articles cited objective numbers from the retired 220-1101 blueprint while labeling themselves 220-1201. RAM was pointed at objective 3.2, which is cables. Mobile articles cited a 1.4 that does not exist. One cited a 5.7 that does not exist. Every objective number in the A+ articles has been rechecked against the current published objectives.

Our risk-management article walked through an example and concluded that a $40,000 control paid for itself. Its own numbers showed the control removing $30,000 of annual exposure, which is a $10,000 per year loss. The worked example now shows the subtraction and teaches the case it was getting wrong, which is spotting a control that costs more than the risk it removes.

Our incident-response article presented seven phases as NIST's model and cited NIST SP 800-61 Revision 2 as current guidance. NIST withdrew Revision 2 in April 2025, Revision 3 organizes incident response around the six Cybersecurity Framework 2.0 functions, and NIST has never published a seven-phase model. The seven steps are CompTIA's own Security+ list, and the article now says so.

Our network troubleshooting article said a TTL of 64 means zero hops and proves you are talking to your local gateway. An observed TTL cannot establish hop count unless you know what the sender started with, and different systems start at different values. The explanation now teaches the reasoning correctly. The same article overstated what a successful ping proves; it shows ICMP reachability on the path you tested at that moment, not the health of every lower layer.

Articles predicted specific numbers of exam questions per objective and called them free points. CompTIA publishes a maximum question count and domain weightings, and nothing about how many items sit behind any one objective, so those predictions could not have been sourced. They are gone.

Two articles scripted exam questions verbatim and named the answer that would appear. We do not have access to live exam content and would not publish it if we did. Those sections now use clearly labeled practice scenarios instead.

Our mobile-device article told beginners they could replace a swollen lithium battery and included a heat step, without the safety controls the source guidance requires. A swollen cell is a fire risk. That section now covers recognizing it, isolating the device, and referring it, plus the symptom mapping the exam actually asks about.

The Network+ exam price on our cost article was $369, which was correct when we wrote it and stale after CompTIA's June 2026 increase to $399. All three cost articles now carry a dated note saying when we last checked prices against CompTIA's published pricing.

Article dates disagreed with the blog listing, because each article carried its own hardcoded date. Articles now read their date from one record, so the two cannot drift apart again.

We were describing our practice interface as matching the CompTIA exam interface, and our performance-based questions as the formats CompTIA uses. Neither is something we can back. CompTIA does not publish a fixed count, position, or format taxonomy for performance-based questions. Our practice patterns are ours, they are useful, and they are now described that way everywhere on the site.

Coverage language that claimed 100 percent of objectives is gone until we publish a per-objective coverage matrix a reader can inspect. The Simulator's ticket queue and desktop are now described as simulated, which is what they are.

Pages that still said Network+ and Security+ would ship later have been corrected. Both went live in June 2026. The standards alignment page in particular had been telling school evaluators that two of our three tracks did not exist yet.

Our AI policy claimed every learner-facing item passes a recorded human review. Our published errors show that claim was not true as written, and the review state is not recorded in our data. The policy now describes what actually happens. Source citations, which the policy also claims, are genuinely attached to every shipped question.

Our privacy, terms, cookie, and AI policies carried a banner saying they were working drafts awaiting review before we launched publicly, while we were already public and selling. They are now dated and presented as the policies actually in effect. We have not claimed a legal review we have not had.

The educator alignment-document form did nothing. It looked like a form, it said we would email the document, and it discarded every request. If you used it and never heard back, that is why, and we are sorry. It now works.

There is now a public corrections page listing every content correction with its date. When we get something wrong, it goes there.

Dark mode is back to the zinc surface palette. The navy pass we shipped in July did not hold up, and it had also pushed some text below accessible contrast. Nav links, hint pills, and text on brand-colored surfaces now meet WCAG AA contrast.

Teacher onboarding is now a short checklist that reflects your real setup progress (profile, first class, a working invite link, first student joined, curriculum opened) instead of a long FAQ. The full FAQ stays below it for reference.

Class invite links and QR codes now prefill the join code on the student's screen, including lowercase codes, so students no longer retype it.

Teacher setup copy now matches the request-and-grant pilot, with outdated self-serve seat language removed.

The Mastery Index replaced the old readiness framing with a blueprint-weighted signal from your RTJ quiz and Practice Exam answers. Its evidence-quality label shows how much practice backs the number, and the index does not predict a CompTIA result.

When you close a multiple-choice Simulator ticket, the debrief now replays each choice and its outcome, with Revy's authored coaching when that ticket includes it.

Free-access descriptions now match the real limits: one full Adventure lesson per track and five Simulator tickets per day. We removed claims that got ahead of the product.

Academy learners can reach and browse the full A+, Network+, and Security+ curriculum kit without advancing their paced study plan.

Security+ classroom kits now include two matching key-free student assignment copies per lesson alongside the teacher versions with answer keys.

Subscription management is now findable in Settings. If cancellation is pending, the app says so and shows that paid access continues until the listed end date.

Every live Adventure lesson now opens with a short pre-ticket brief, and every lesson includes scene-level nudges that point you forward without giving away the answer.

Dark-mode cards and charts now stay on-theme, with cleaner card edges instead of white fallbacks.

Flashcards now describe their real within-session review behavior. We removed a spaced-repetition claim the product could not support.

Classroom joins now keep each learner on the correct certification track and stop invalid or stale access states before they become a confusing screen.

Teacher full-exam observations and learner study evidence now stay clearly separated across classroom, dashboard, and curriculum views.

Core app spacing and repeated interface patterns received a consistency pass across the main learner surfaces.

Weekly recap, lifetime totals, and next-cert suggestions give finished learners a useful next move.

Help is searchable and category-based. Achievements now show the closest goals first and keep large locked collections collapsed.

Quiz, Adventure, Flashcards, and performance-based questions now use short, context-aware Revy reactions after learner choices.

Free learners now start at a coherent first CompTIA A+ lesson, and the dashboard correctly honors the included practice-exam attempt.

Content review corrected A+ operating-system behavior, Network+ answer keys and scenario facts, and unsupported Security+ citation language.

Account, classroom, certificate, and paid-access checks now fail safely when profile or subscription state is incomplete.

CompTIA Network+ progress now follows the official N10-009 objective numbering, with existing local progress carried forward.

Practice-exam results now use a track-specific directional practice benchmark without predicting an official score.

A+ quiz filters, pass thresholds, XP feedback, and remediation language were tightened for clearer study decisions.

Email verification now supports a real resend flow and keeps the current account session in view.

Password reset now lands on a dedicated reset screen instead of leaving the learner at a dead end.

Onboarding, certification gates, and common missing-page states point learners toward a valid next action.

CompTIA A+ Core 1, A+ Core 2, CompTIA Network+, and CompTIA Security+ each reached 500 practice questions, giving repeat exams a broader pool.

Adventure and Simulator now offer a question-shaped hint when a learner stalls, without revealing the answer.

Performance-based questions gained clearer deck navigation, including skip and review-skipped flows.

Simulator tools gained more realistic empty states, deeper command-line coverage, and clearer internal-action labels.

Security+ SY0-701 Adventure is live across all five exam domains, alongside Study Guide, Flashcards, practice questions, performance-based questions, Simulator tickets, and Practice Exam.

Optional sound effects now cover study, achievement, and simulator moments, with one setting to mute them.

A launch-blocking reliability pass cleared the most visible learner breaks before Security+ went live.

Network+ N10-009 launched with Adventure, Study Guide, Flashcards, practice questions, performance-based questions, Simulator tickets, and Practice Exam.

The Network+ teacher curriculum kit launched with track-specific lessons and classroom materials.

Progress, study state, and exam history became track-aware so A+, Network+, and Security+ work no longer overwrite one another.