Blog: the A+ troubleshooting methodology post
The post taught a seven-step troubleshooting methodology and presented it as a scored A+ 220-1201 objective. CompTIA's published 220-1201 objectives list six steps, give the methodology no objective number, and say it "does not constitute a formal objective" on that exam. The seven-step version belongs to Network+ N10-009, where it is scored. The central premise of the post was wrong, not a detail in it.
The post teaches the six steps CompTIA publishes for A+, says plainly that the methodology carries no objective number on that exam and is still the workflow help desks hire for, and points to Network+ for the seven-step list.
