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Objective mastery
Core 1 (220-1201)
1.1 · Mobile Device Hardware
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1.2 · Mobile Accessories and Connectivity
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1.3 · Mobile Network and App Support
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2.1 · TCP/UDP Ports and Protocols
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2.2 · Wireless Networking
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2.3 · Services Provided by Networked Hosts
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2.4 · Network Configuration Concepts
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2.5 · Networking Hardware Devices
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2.6 · SOHO Network Configuration
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2.7 · Internet Connection and Network Types
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2.8 · Networking Tools
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3.1 · Cables and Connectors
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3.2 · RAM
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3.3 · Storage Devices
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3.4 · Motherboards, CPUs, Add-on Cards
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3.5 · Power Supply
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3.6 · Multifunction Devices and Printers
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3.7 · Printer Maintenance
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4.1 · Cloud Computing Concepts
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4.2 · Client-Side Virtualization
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5.1 · Troubleshooting Methodology
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5.2 · Troubleshoot Motherboards, RAM, CPUs, Power
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5.3 · Troubleshoot Drives and RAID
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5.4 · Troubleshoot Video, Projector, Display
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5.5 · Troubleshoot Mobile Device Issues
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5.6 · Troubleshoot Printer Issues
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5.7 · Troubleshoot Network Issues
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Core 2 (220-1202)
C2-1.1 · OS Types and Purposes
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C2-1.2 · OS Installations and Upgrades
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C2-1.3 · Windows Editions
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C2-1.4 · Windows Features and Tools
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C2-1.5 · Windows Command-Line Tools
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C2-1.6 · Windows Settings
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C2-1.7 · Windows Networking
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C2-1.8 · macOS
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C2-1.9 · Linux
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C2-1.10 · Install Applications
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C2-1.11 · Cloud Productivity Tools
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C2-2.1 · Security Measures
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C2-2.2 · Windows Security Settings
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C2-2.3 · Wireless Security Protocols
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C2-2.4 · Malware Types and Detection
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C2-2.5 · Social Engineering
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C2-2.6 · SOHO Malware Removal
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C2-2.7 · Workstation Hardening
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C2-2.8 · Mobile Device Security
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C2-2.9 · Data Destruction and Disposal
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C2-2.10 · SOHO Network Security
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C2-2.11 · Browser Security
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C2-3.1 · Troubleshoot Windows OS
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C2-3.2 · Troubleshoot Mobile OS and Apps
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C2-3.3 · Troubleshoot Mobile Security
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C2-3.4 · Troubleshoot PC Security
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C2-4.1 · Documentation
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C2-4.2 · Change Management
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C2-4.3 · Backup and Recovery
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C2-4.4 · Safety Procedures
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C2-4.5 · Environmental Impacts
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C2-4.6 · Privacy, Licensing, Policy
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C2-4.7 · Communication and Professionalism
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C2-4.8 · Scripting Basics
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C2-4.9 · Remote Access
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C2-4.10 · AI Concepts
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