Restore approved display resolution, scale, and refresh rate
Correct a canned Windows 11 display to the approved resolution, scale, and refresh rate. This page teaches a job procedure. These are not exam questions, this is not a score predictor, and nothing here is taken from any certification exam.
Steps
- 1
From Settings Home, open System > Display. For Generic PnP Monitor, set Display resolution to 1920x1080 (Recommended), then choose Keep changes before the prompt times out. A monitor running below its native resolution can look fuzzy. Source: https://support.microsoft.com/en-us/windows/hardware/display-graphics/change-your-screen-resolution-and-layout-in-windows Derived from official Windows documentation; not derived from certification items. Last verified: 2026-10-15.
- 2
On the same Display page, set Scale to 150% (Recommended). Scaling and resolution are the settings to check when an image is too big, too small, or off-center. Source: https://support.microsoft.com/en-us/windows/hardware/display-graphics/change-your-screen-resolution-and-layout-in-windows Derived from official Windows documentation; not derived from certification items. Last verified: 2026-10-15.
- 3
Open Advanced display, set Choose a refresh rate to 60 Hz, then choose Keep changes before the prompt times out. A refresh-rate mismatch is one possible cause of a flashing screen. Source: https://support.microsoft.com/en-us/windows/hardware/display-graphics/change-the-refresh-rate-on-your-monitor-in-windows Derived from official Windows documentation; not derived from certification items. Last verified: 2026-10-15.
What you should see
Generic PnP Monitor shows 1920x1080 (Recommended), 150% (Recommended), and 60 Hz, with no Keep changes prompt left open.